Questions, answered.

A trained, background-checked pet care professional who flies in the cabin right beside your pet — offering comfort, water and reassurance from pickup to reunion.

Every route is quoted individually based on distance, dates and your pet’s size. Share your travel details for an instant quote — a $125 non-refundable deposit starts scheduling, with $100 credited toward the delivery fee.

Make the $125 deposit after your route and quote are reviewed. $100 is credited toward the delivery fee and $25 is the processing fee.

Puppies, kittens and other small pets that are at least 8 weeks old and fit to fly. In-cabin pets must fit in an airline-approved carrier (about 18″ × 12″ × 12″) and weigh no more than 20 lbs.

Yes. Your pet rides in the cabin next to their dedicated nanny — never as checked cargo — with photo and video updates shared throughout the journey.

Yes. We coordinate pet-friendly itineraries across borders, with health documents, entry requirements and customs handled for each destination.

Scheduling generally takes anywhere from less than 1 day up to 5 days depending on the route, so reach out as soon as you know your travel dates.

Yes. A group text connects the sender, receiver, nanny and QT Pet Transport with meeting instructions, photos and timely updates from pickup to arrival.

Once your delivery has been booked, we will have your assigned flight nanny create a group text containing all parties involved in the pet transport. You will receive a group text including reconfirmation of your flight itinerary and meet up locations 2–3 days prior to your scheduled delivery date. All parties will receive text updates throughout your delivery in this chat.

Typically, the breeder/shipper will meet the flight nanny curbside at departure of the airline the pet transported will be flying with. The receiver will meet the pet nanny at baggage claim. This information will also be provided in the group text you will receive 2–3 days prior to your delivery.

Your pet courier will have limited space so any items that are sent with the pet must be able to fit in a small book bag and be TSA approved. We suggest a small ziplock bag of dry food, a small toy and a small blanket. Your flight nanny will provide a travel carrier unless informed otherwise.

We offer our own in-house insurance for a cost of $50 that covers up to $5,000 in costs in the unfortunate case of injury or death of your pet as a direct result of negligence on behalf of one of our contractors.

Unfortunately, we don’t provide that service at this time. We pick up and deliver airport to airport only.