Testimonials

QT Pet Transport
4.9
Based on 262 reviews
powered by Google
Jessica JohnsonJessica Johnson
20:46 01 Dec 22
When I found out I was unable to fly and pick my puppy up myself, I turned to QT Pet Transport. Jamal and Onea made the process very easy, took the time to answer all of my questions, and addressed any concerns I had.Kaylee was my pet nanny and she was incredible. She took amazing care of my baby boy and made sure he was delivered from Tennessee all the way to California safe and sound.I highly recommend QT Pet Transport for any Pet owner who wants to.assure their pet is shipped safe and sound!
Kateri WrightKateri Wright
22:08 26 Nov 22
QT Pet Transport LLC has mediated 3 successful small animal pet transports for us during trying COVID times, all will amazing communication and success! Our Siamese kittens were delivered with compassion and professionalism each time. QT Pet Transport LLC is super reliable and, helpful and professional. Ty QT!!
Mariah BriceMariah Brice
06:59 19 Nov 22
Amazing job on getting my little Benji to me! Was kept well informed the day of delivery! Very good communication! I highly recommend and would use them in the future!
Jane DavisJane Davis
18:24 12 Nov 22
We are so blessed to have found QT Pet Transport. Our Nanny Nicole is just a lovely and caring person. It is a leap of faith to hand over a beloved pet to a total stranger, but we were so relieved after meeting Nicole. Everyone at QT was kind and supportive leading up to today’s flight also. I recommend QT without hesitation
Evelyn SmithEvelyn Smith
18:12 12 Nov 22
I want to highly recommend QT Pet Transport. I needed this service to fly my cat from Atlanta to Denver. The service is excellent. They kept me informed with every step of the way in process. In less than a week from start to finish, I met my cat nanny Nicole at the airport and she handed me the crate with my cat. I would use this service again if I needed to safely transport my pet.
Kara SennKara Senn
06:51 07 Oct 22
Absolutely trustworthy and wonderful flight nanny service. I could not be happier. My dog arrived super calm and clean and was obviously well cared for. Very, very happy!
Vasu Ganugapenta SriniVasu Ganugapenta Srini
19:56 16 Aug 22
Amazing service. Great communication throughout the time. On time arrival as per the plan. Simple and fast
Excellent serviceClear communicationTimely with a SmileBaily was professional and informativeHaving a $10,000 dog transported is nerve rackingThey did a great jobAugust 11, 2022Highly recommended
TopNotchBulliesTopNotchBullies
05:52 22 Jul 22
QT Pet Transport always provides prompt and professional pet transportation services. Their customer service is always on point with providing updates of the travel throughout the whole process. Our nanny NIKKI did a great job and we’re more then happy with the experience. Thanks again! 🐶🐾
Michelle HafnerMichelle Hafner
20:07 14 Jul 22
Great company to deal with. Once you understand their process within their website, everything goes smoothly and quickly. The flight nanny was fantastic!!
Ran LiRan Li
23:07 12 Jul 22
I didn’t go through the whole process unfortunately but would like to leave my experiences here for others’ information.I contacted QT and changed my pickup airport to a further one, per QT's advice (which actually costs me extra $75 for the breeder to drive further). It is because I was hoping to get it scheduled as early as possible, so I’m fine with whichever they say was easier.But on the 10th day, I hadn't heard hear anything. So I tried to find other ways and pick up the puppy myself. I reached out to QT and asked “Could you cancel my order and refund please?” ; their response was "it hasn’t been 14 days yet" “so unfortunately you do not qualify for a refund at this time.”. I asked for their policy, but it was never sent in my email (maybe they forgot to attach). I never received an email of cancellation etc.But 2 min AFTER this communication, I did receive an email “we haven’t forgotten you and we are still working on your delivery”. So it meant the cancellation wasn’t confirmed and I stopped finding other alternative transportation and waited for QT. On the 15th day, I still didn’t hear anything so since it’s past 14th day, I reached out for a refund. QT responded saying that “per my request, they cancelled my delivery on 10th day”. I was... speechelss. Feel free to show any screenshot of the above conversation. I copy-pasted the verbatim conversation.My point was the lack of communication and the service attitude. They claimed that the last email “they are still working on my request” was sent automatically. As a customer, am I supposed to differentiate between automatic and non-automatic emails myself (which has no differences format-wise), and being accused of being unable to do so? After QT told me the 14day policy, I requested an attachment of the policy, is this outrageous for a customer to ask? Was I wrong waiting for it when I was told QT was still working on my delivery?Anyway, maybe it’s not a bad company. But I do hope the communication can be nicer and clearer (I called 3 times and none of them was picked up).(Edit below:Please show the evidence that either the cancellation was confirmed or I said go ahead cancelling it; again, I asked “could you cancel “Plus you never explained the very last email on 10th saying “you are still working on my case” while you’d cancelled itPlus your reply email didn’t have a screen shot of your policy and I followed up to request it, but no response. )
Bran DentBran Dent
15:15 17 Jun 22
The process was very easy and they kept in touch with pictures to let you know your pup is ok! I will use them again
Sophie BostSophie Bost
15:44 26 May 22
This is my first experience with flight nanny, as I try to keep my puppies stay in California if I can…This company is amazing! From book the trips to delivered the pup is quick and efficiently.I’ll most definitely use QT Pet Transport again for our next trip for pet delivery. Thank you! 🐶
CjCj
19:34 06 May 22
I want to say a big thank you to QT Pet Transport for a wonderful incredibly smooth delivery. Our flight nanny, Naiyah, made getting our puppy a beyond 5 star experience! I thank my lucky stars to have been able to have had such a kind, trustworthy, detailed oriented person deliver our new puppy. I could only hope this review helps someone know that QT Pet Transport is the company to choose when you need your furry baby delivered. There are no words to say how appreciative I am of the amazing care and stress free experience they provided. I look forward to contacting them in the near future.
Sloan AdamsSloan Adams
05:48 20 Apr 22
Excellent communication, progress updates and videos during transit. Great experience, pup was very happy & calm, no issues - would definitely use again!
Rosie GutierrezRosie Gutierrez
17:02 11 Apr 22
I want to thank Flight nanny with the amazing service they have provided, At first I was very scared because never use a company to transport a pet, and I am so happy that all went super good and smooth. Special thanks to Lilly the flight nanny, she was amazing, she took so much care For our puppy, very lovely person, sending updates all the time with pictures. Thank you so so much for an amazing job Lilly, we really appreciate your time and help, we loved the way you took care of our Puppy 🙏🏻Her name is Asta
Regina ErnstRegina Ernst
17:42 23 Mar 22
We purchased a puppy located in NC and we live in the Tampa, FL area. I inquired about a pet nanny service to fly with the puppy and bring her to Florida.Upon my internet search, I came across QT Pet Transport. I filled out the form online, requesting a price quote. The Company responded quickly and once I had a confirmed travel date, I made the booking. I heard from our pet nanny Cameron, we got all the information and directions from him. Cameron is a very nice young man, he sent photos and communicated with us through the time of puppy pickup, until he delivered our puppy to us at the Tampa Airport. I was nervous, I had never used this type of service before. It was a great experience and I highly recommend QT Pet Transport.
A SuttonA Sutton
00:30 05 Mar 22
The flight was booked quickly and the service was amazing. Elissa was the flight nanny and she delivered my new furbaby to me from Utah to Florida. She provided communication and pictures every step of the trip. I would definitely recommend QT Pet.
cristy batescristy bates
20:16 24 Feb 22
Kim was delightful. She sent us a picture, so we know what she looks like and pictures of our kittens every step of the way. The kittens were calm and happy upon receipt. Great experience.
Ann WagnerAnn Wagner
18:46 08 Feb 22
Sterling delivered our 2 kittens today. Her communication was great and we connected at the airport seamlessly. She took such good care of our beautiful boys! Highly recommended! Thanks for a great experience!
Cheryl GilsonCheryl Gilson
23:42 07 Feb 22
PERFECT IN ALL WAYS! I WOULD HIGHLY RECOMMEND USING THEIR FLIGHT NANNY.MY PUPPY ARRIVED ON TIME IN GREAT SHAPE.THEIR PRICES ARE EXCELLENT..YOU CANT BEAT THEIR SERVICES.GREAT COMMUNICATION THROUGHOUT WHOLE TRIP.THANK YOU TO ALL...ESPECIALLY MIRANDA, MY FLIGHT NANNY♡♡♡
Dru Ann TellezDru Ann Tellez
06:44 04 Feb 22
Gigi was a wonderful and beautiful rep for you all. Really enjoyed meeting her. Thank you guys!!
MIKE DAVISMIKE DAVIS
02:11 22 Jan 22
John our flight nanny did an amazing job!! He sent updates, pics, and videos through the whole flight. Will definitely use QT Pet Transport again. Thank you so much!!
mikefernando112mikefernando112
13:44 19 Jan 22
The whole team was fantastic and super easy to coordinate. Everything went so smoothly and the flight nanny, Ashley, was very friendly. Would highly recommend this team. Thank you for bringing our puppy to us safe, sound and happy
Bill GBill G
14:45 31 Dec 21
We used QT to transport our pup from Birmingham to Boston. The entire process was streamlined and easy and done entirely online. Gigi escorted our pup, keeping us fully updated via texts, at every step. We would definitely use QT again!
Chris CouhaultChris Couhault
18:03 19 Mar 21
I evaluated over seven different services and based on my research decided to go with QT pet transport. I was very impressed by how they were quick to respond, very professional, kept us in the loop through group text messages, and that my puppy was delivered to me safely and as promised. I received multiple pictures while my puppy was on the flight. The process was very simple and easy and I would highly recommend them!
js_loader