Your scheduled flight nanny will meet you at the pickup airport at the scheduled pickup time provided in your flight itinerary. You will be notified in a group message when your pet courier has landed and will meet curbside, outside of the departures. We prefer curbside pickup, so you don’t have to pay for parking. Your pet nanny will provide a soft-sided airline approved travel carrier to transport the pet. If you would like to provide your own travel carrier please let us know and be sure to adhere to the airline travel carrier measurements. Remember to ask for any paperwork.