QT Pet Transport Privacy Policy

At QT Pet Transport LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our services, including our website, emails, text messages, and promotional offers. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing address, and payment details.
  • Communication Preferences: Information on whether you opt-in to receive promotional messages and notifications.
  • Service Details: Information related to your pet transportation needs, such as pick-up and drop-off locations.
  • Technical Information: IP address, browser type, device details, and cookies to improve website functionality.

2. How We Use Your Information
We use the information we collect to:

  • Provide and manage our pet transportation services.
  • Send notifications and updates related to your bookings.
  • Deliver promotional messages, discounts, and limited-time offers with your consent.
  • Improve customer experience by analyzing user preferences and feedback.
  • Ensure compliance with legal obligations and protect against fraudulent activities.

3. Sharing Your Information
We do not sell your personal information. However, we may share it in the following circumstances:

  • With trusted third-party service providers to facilitate payment processing, communication, or service delivery.
  • As required by law, such as to comply with legal obligations or respond to lawful requests by authorities.
  • To protect the rights, property, or safety of QT Pet Transport LLC, our customers, or others.

4. Data Protection
We take reasonable steps to secure your personal information by implementing physical, electronic, and procedural safeguards. However, no method of data transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Your Rights
You have the right to:

  • Access, update, or correct your personal information.
  • Opt out of receiving promotional messages by clicking “unsubscribe” in emails or replying “STOP” to text messages.
  • Request deletion of your personal data, subject to legal and contractual obligations.

6. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review the policy periodically.

8. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:

QT Pet Transport LLC
Email: flightnanny@qtpettransport.com
Phone: 404-777-2110

Thank you for trusting QT Pet Transport LLC with your personal information.